← RingCentral Ideas

Settings and activity

63 results found

  1. Stop Standard Users In Setting Their Phones To Silent Tone

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  2. Request the ability to update SMS TCR registration fees on TCR Campaign registrations.

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  3. Add ring group to call queues

    24 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  4. Interaction Details does not match Agent disposition dashboard data

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  5. Support Edge Browser

    15 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  6. Ability to Add UAE Numbers such as Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.

    8 votes
    New  ·  0 comments  ·  Phone & Messaging » International  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  7. call offers for the longest wait time

    149 votes
    New  ·  10 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  8. Background Voice Cancellation feature

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  9. Retrieve call logs in service.ringcentral.com for more than 12 months

    14 votes
    0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  10. Block 5 Digit Number or not Full Phone number

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  11. Porting Numbers from Local Phone Provider in Japan or Korea to RingCentral

    5 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  12. Support for Wider Range of Headset Brands

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  13. Add Anker device support to headset controls

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  14. Simple Temporary password

    4 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  15. SSO and 2FA are to simultaneously be enabled in the account

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  16. Report DID's SMS campaign & SMS Status

    7 votes
    New  ·  2 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  17. Wants to see the dial pad in the center of the screen

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  18. Allow Using the Hold Button on the Desk Phone

    38 votes
    Future Consideration  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  19. Audit Trail Scheduled Reporting

    11 votes
    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 

  20. Ability to Duplicate Teams

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
    Alexander supported this idea  · 
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