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Settings and activity

6 results found

  1. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.


    Thank you!

    Anonymous supported this idea  · 

  2. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

    36 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Anonymous supported this idea  · 

  3. Call waiting to apply on call queue members.

    74 votes

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    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Anonymous supported this idea  · 

  4. Ability To Change Subscription Status Without Being Logged In As The User

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Anonymous shared this idea  · 

  5. Ability to have more than 25 devices in a paging only group

    42 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anonymous shared this idea  · 

  6. Achieve HUD feature parity between RingCentral Phone app & RingCentral app before deprecating RingCentral Phone

    27 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Hi everyone, Call duration and multiple columns to see more contacts are now live in app! Correct status is planned to be implemented by end of June. Complete parity is still being worked towards. Thanks everyone.
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    Anonymous commented  · 

    The RingCentral Phone App HUD Displayed the User Extensions in a large grid pattern which was very easy to glance and see who is on an active call or not, etc.. The RingCentral App only has a list to scroll through for user extensions and doesn't allow many extensions to be viewed in one page on the HUD like the RingCentral Phone App had. Additionally, with the latest version of the RingCentral Phone App (Version 22.3.0.44615) we lost the ability for the HUD to update the status of calls.