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Settings and activity

6 results found

  1. Shared SMS were multiple users can receive and send SMS on specific number

    1,351 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Anonymous supported this idea  · 

  2. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

    35 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  3. Call waiting to apply on call queue members.

    74 votes

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    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Ability To Change Subscription Status Without Being Logged In As The User

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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  5. Ability to have more than 25 devices in a paging only group

    40 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Achieve HUD feature parity between RingCentral Phone app & RingCentral app before deprecating RingCentral Phone

    27 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Anonymous commented  · 

    The RingCentral Phone App HUD Displayed the User Extensions in a large grid pattern which was very easy to glance and see who is on an active call or not, etc.. The RingCentral App only has a list to scroll through for user extensions and doesn't allow many extensions to be viewed in one page on the HUD like the RingCentral Phone App had. Additionally, with the latest version of the RingCentral Phone App (Version 22.3.0.44615) we lost the ability for the HUD to update the status of calls.