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Settings and activity

6 results found

  1. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    30 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jeff supported this idea  · 

  2. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Jeff supported this idea  · 

  3. Call waiting to apply on call queue members.

    60 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jeff supported this idea  · 

  4. Ability To Change Subscription Status Without Being Logged In As The User

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Jeff shared this idea  · 

  5. Ability to have more than 25 devices in a paging only group

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jeff shared this idea  · 

  6. Achieve HUD feature parity between RingCentral Phone app & RingCentral app before deprecating RingCentral Phone

    27 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Jeff commented  · 

    The RingCentral Phone App HUD Displayed the User Extensions in a large grid pattern which was very easy to glance and see who is on an active call or not, etc.. The RingCentral App only has a list to scroll through for user extensions and doesn't allow many extensions to be viewed in one page on the HUD like the RingCentral Phone App had. Additionally, with the latest version of the RingCentral Phone App (Version 22.3.0.44615) we lost the ability for the HUD to update the status of calls.