Settings and activity

38 results found

1. Customized waiting time settings in Call parking

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Dec 17, 2023

2. Other option in Call queue waiting time if member is unavailable

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Jan 10, 2024

3. Call waiting audio option in Admin portal settings

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Blesilda shared this idea  ·  Jan 15, 2024

4. IVR Menu option If caller enters no action after the prompt played 3 times

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. MSI installer with Auto Update

   34 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is now available on the downloads page: https://support.ringcentral.com/download.html

   
   

6. Video meeting Recordings on Archiver

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Text messages scrambling/getting jumbled - Fix

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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8. Robocall number bulk blocking option

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. RingCentral MVP App Feature Like "Allow incoming calls while in a meeting" should be saved in all devices

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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11. DELETE PORTAL PERSONAL CONTACTS AT ONCE

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Increase SMS Allocation

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Separate ring for Desktop app and Mobile app

    187 votes

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    25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
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    Blesilda commented  ·  Jul 17, 2023  ·  Edit…  ·  Delete…

    Customer want RingCentral Desktop App and RingCentral mobile app in call forwarding to be separate in call forwarding settings. That will also give option to toggle them off and on separately.

    Save Submitting...

14. Fax recipient information

    29 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Shared SMS were multiple users can receive and send SMS on specific number

    702 votes

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    144 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

16. Block All Calls allow list should support internal extensions and site codes

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Add options to view all available licenses that shows the phone numbers via Service Web.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Longer Voicemail Length

    23 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Blesilda commented  ·  Jun 30, 2021  ·  Edit…  ·  Delete…

    This is useful since many callers require additional time to record what they want to say to the recipient.

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