← RingCentral Ideas

Settings and activity

40 results found

  1. Add auto update option in APP

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Blesilda commented  · 

    Customer would like an auto update on the app without clicking the banner in the upper right side of the app

  2. Call Log Email Delivery Settings for selected extension

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Blesilda shared this idea  · 

  3. Customized waiting time settings in Call parking

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Blesilda shared this idea  · 

  4. Other option in Call queue waiting time if member is unavailable

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Blesilda shared this idea  · 

  5. Call waiting audio option in Admin portal settings

    3 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Blesilda shared this idea  · 

  6. IVR Menu option If caller enters no action after the prompt played 3 times

    12 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. MSI installer with Auto Update

    35 votes
    7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Video meeting Recordings on Archiver

    9 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Text messages scrambling/getting jumbled - Fix

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  10. Robocall number bulk blocking option

    7 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. RingCentral MVP App Feature Like "Allow incoming calls while in a meeting" should be saved in all devices

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  13. DELETE PORTAL PERSONAL CONTACTS AT ONCE

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Increase SMS Allocation

    7 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Separate ring for Desktop app and Mobile app

    198 votes
    26 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Blesilda commented  · 

    Customer want RingCentral Desktop App and RingCentral mobile app in call forwarding to be separate in call forwarding settings. That will also give option to toggle them off and on separately.

  16. Fax recipient information

    34 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Shared SMS were multiple users can receive and send SMS on specific number

    729 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  18. Block All Calls allow list should support internal extensions and site codes

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. Add options to view all available licenses that shows the phone numbers via Service Web.

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Longer Voicemail Length

    23 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Blesilda commented  · 

    This is useful since many callers require additional time to record what they want to say to the recipient.

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