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Phone & Messaging: Admin Portal

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Call Log Email Delivery Settings for selected extension

Need to have settings wherein we can select Call Log Email Delivery Settings for the selected extension

15 votes

Blesilda Millan shared this idea · Dec 5, 2023 · Report… · Admin →

Under Review · Mar 17, 2025

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CLH commented · September 28, 2026 6:13 AM · Report

We are having more occurences where staff say they have left messages but we are not getting them. We would like to audit the logs on two critical extensions and want to automate the distribution since the staff performing the audit are not RingCentral administrators, so we need to email them the logs

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Denise commented · February 16, 2026 5:06 PM · Report

Please support this request to allow scheduling call log reports for individual extensions instead of being limited to all users. This is essential for targeted reporting.

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