Settings and activity

78 results found

1. User last login history in RingEX

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   John Erick supported this idea  ·  Apr 21, 2025

2. exclude specific area code in local connect

   5 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Apr 8, 2025

3. Add Robocall filter

   4 votes

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   New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Apr 8, 2025

4. Allow more than 10 people on a group SMS

   58 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Feb 27, 2025

5. Generate Report based on Caller ID Number

   12 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Feb 25, 2025

6. RingCX Chats are being forwarded to Ignored message.

   2 votes

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   0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGrigori (Product Manager Contact Center, RingCentral) responded

   Implemented.

   Only messages that are ignored or auto-ignored will go to ignored messages

   John Erick shared this idea  ·  Jan 29, 2025

7. Super Admin should be able to access voicemail recordings using the Call log report

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   12 votes

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   0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Jan 22, 2025

8. User greeting in RingCX Agent.

   32 votes

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   Future Consideration  ·  10 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   John Erick shared this idea  ·  Jan 21, 2025

9. Shared Voicemails: Increase number of voicemail boxes per co-recipient

   104 votes

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   Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   John Erick supported this idea  ·  Jan 20, 2025

10. Customer wants 2 user ext to receive fax from main fax line

    16 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Jan 16, 2025

11. Stay on Call - Call Transfers - Toggle Feature

    17 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Jan 15, 2025

12. RingCX -- Ability to default "Stay On Call" either on or off

    24 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    John Erick supported this idea  ·  Jan 15, 2025

13. Description: We would like to request a feature enhancement that, when dialing the main number, the system will display the calling user's e

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Nov 12, 2024

14. ringcx reporting

    5 votes

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    Planned  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Oct 10, 2024

15. RingCentral App Update Roll Out Options

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Aug 8, 2024

16. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  Jul 17, 2024

17. Shared SMS were multiple users can receive and send SMS on specific number

    1,351 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    John Erick supported this idea  ·  Jul 15, 2024

18. retrieve the settings if the user was deleted accidentally.

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  Jul 1, 2024

19. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    John Erick supported this idea  ·  May 30, 2024

20. Ability to listen to voicemail while there is a cloud forwarding from their main RC number.

    4 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    John Erick shared this idea  ·  May 29, 2024