Settings and activity

50 results found

1. Email to Ringcentral converted to SMS

   36 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Melissa supported this idea  ·  Sep 3, 2025

2. block spam / special numbers from sending me an MMS or SMS

   34 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  Jul 28, 2025

3. SMS logs download per user

   5 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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4. Ability to add custom speed dial button to yealink phones from the portal

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  Jul 1, 2025

5. Activate Limited Extensions

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  Jun 4, 2025

6. Dial a call queue from a button

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  May 30, 2025

7. Call Queue Log In/Out programmable key on phones

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  May 30, 2025

8. Select which monitored users ring on your phone.

   25 votes

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   2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  May 28, 2025

9. Call reports from frequent callers.

   4 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Melissa supported this idea  ·  May 27, 2025

10. Add Time Zone selector when scheduling a meeting in RC Video

    3 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Melissa supported this idea  ·  May 19, 2025

11. Reinstatement Of Previous QM Forms Scoring in Contact Center

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    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Melissa shared this idea  ·  May 8, 2025

12. i would like to show the number of pages per fax sent and received under call log

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melissa supported this idea  ·  Apr 21, 2025

13. Add Inbound Fax Analytics

    22 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Melissa supported this idea  ·  Apr 21, 2025

14. Fax report

    23 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Melissa supported this idea  ·  Apr 21, 2025

15. Average number of fax sent and receive

    5 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Melissa supported this idea  ·  Apr 21, 2025

16. CXone Agent - Ability to view 'Coming Up' schedule events

    3 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Melissa commented  ·  Apr 14, 2025  ·  Edit…  ·  Delete…

    https://community.niceincontact.com/s/bridea/a5kUi0000001IKfIAM/cxone-agent-ability-to-view-coming-up-schedule-events

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    Melissa shared this idea  ·  Apr 14, 2025

17. Ability to force agents back to Available Status from Dashboard

    8 votes

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    Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Melissa supported this idea  ·  Apr 10, 2025

18. Site Specific Assignments For Contact Center Numbers In Service Portal

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melissa shared this idea  ·  Apr 10, 2025

19. Adjust the Prompt repeat times of IVR menu

    23 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melissa supported this idea  ·  Apr 2, 2025

20. Audit Trail Logging For Template Changes

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melissa shared this idea  ·  Mar 20, 2025