Settings and activity

55 results found

1. Call transcription to text

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Melissa Hawkins supported this idea  ·  Sep 29, 2025

2. Transcribe all calls as Admin

   4 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Melissa Hawkins supported this idea  ·  Sep 29, 2025

3. Holiday/Night Button

   88 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Melissa Hawkins supported this idea  ·  Sep 24, 2025

4. Clarify “Consult” Label During Transfers and Merges

   4 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Melissa Hawkins shared this idea  ·  Sep 18, 2025

5. A Critical question to fail a section, not the entire form

   4 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Melissa Hawkins supported this idea  ·  Sep 17, 2025

6. Email to Ringcentral converted to SMS

   36 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Melissa Hawkins supported this idea  ·  Sep 3, 2025

7. block spam / special numbers from sending me an MMS or SMS

   34 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Melissa Hawkins supported this idea  ·  Jul 28, 2025

8. SMS logs download per user

   5 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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9. Ability to add custom speed dial button to yealink phones from the portal

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Melissa Hawkins supported this idea  ·  Jul 1, 2025

10. Activate Limited Extensions

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melissa Hawkins supported this idea  ·  Jun 4, 2025

11. Dial a call queue from a button

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Melissa Hawkins supported this idea  ·  May 30, 2025

12. Call Queue Log In/Out programmable key on phones

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Melissa Hawkins supported this idea  ·  May 30, 2025

13. Select which monitored users ring on your phone.

    25 votes

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    2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Melissa Hawkins supported this idea  ·  May 28, 2025

14. Call reports from frequent callers.

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Melissa Hawkins supported this idea  ·  May 27, 2025

15. Add Time Zone selector when scheduling a meeting in RC Video

    3 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Melissa Hawkins supported this idea  ·  May 19, 2025

16. Reinstatement Of Previous QM Forms Scoring in Contact Center

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    4 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Melissa Hawkins shared this idea  ·  May 8, 2025

17. i would like to show the number of pages per fax sent and received under call log

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Melissa Hawkins supported this idea  ·  Apr 21, 2025

18. Add Inbound Fax Analytics

    23 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Melissa Hawkins supported this idea  ·  Apr 21, 2025

19. Fax report

    24 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Melissa Hawkins supported this idea  ·  Apr 21, 2025

20. Average number of fax sent and receive

    5 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Melissa Hawkins supported this idea  ·  Apr 21, 2025