← RingCentral Ideas

Settings and activity

17 results found

  1. Automate the provisioning of TAS Bypass Numbers

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    John Pritchard shared this idea  · 

  2. Support SIP NOTIFY for 3rd Party Devices

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    John Pritchard shared this idea  · 

  3. Ability to download/export RingSense call recordings

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John Pritchard shared this idea  · 

  4. Kermit SIPping Tea Emoji Needed

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John Pritchard shared this idea  · 

  5. Canned Responses

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    John Pritchard shared this idea  · 

  6. Add UAE Dial Plan & Home Country

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    An error occurred while saving the comment
    John Pritchard commented  · 

    Arch Capital is an existing, custom engineered BYOC, customer who's HQ is located in Bermuda. They needed local Bermuda DIDs. Bermuda regulations require ALL local, LD and International calls to use Bermuda PSTN.Because we don't have a Bermuda dial plan users cannot select Bermuda as their Home Country and therefore customer's Bermuda DIDs cannot be assigned as a RC DL they can only be added as Additional Numbers (DIDs).As a result we currently have to assign a (pseudo) DL for each user and create complex call routing rules for emergency services such as 911.Arch CapitalARR: $1,946,602SFDC Link: https://rc.lightning.force.com/lightning/r/Account/0012H00001ZSFXWQA5/viewWe have another existing customer, Argonaut Management Services that is under contract for a custom BYOC solution in Bermuda.Argonaut Management ServicesARR: $406,450SFDC Link: https://rc.lightning.force.com/lightning/r/Account/0012H00001anoiyQAA/view

    John Pritchard shared this idea  · 

  7. Create logic to pass calling ext and calling name of user when dialed ext is call forwarded to "1700xyz"

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  8. Allowing SIPREC to our pool of SBCs for Call Monitoring

    10 votes
    Future Consideration  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  9. Persist - Add Phone Support for VVX 250

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  10. Persist - Add Phone Support for Yealink

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  11. Need Multi-Tenant SIP trunks between RC (All Brands/GSPs) and 3rd Party Contact Center/IVR vendors for RC customer choosing RC MVP only...

    6 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Admin →
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  12. Limited Extensions - Ring Count

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Persist - Increase Gateways in Gateway Group

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Streaming Music / Message on Hold

    61 votes
    New  ·  16 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  15. Create a number type like CCRN for customer numbers needing TAS Bypass (aka CCAN)

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  16. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  17. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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