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← RingCentral Ideas

Settings and activity

52 results found

  1. Capability to receive the messaging notification for a certain extension during after hours to a specific email address.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  2. Capability of copying the user's presence list to be applied to other user's in the account without using the 'Apply Key Template'.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  3. Capability to change the User Status using the Pop-up dialer of RC App.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  4. Feature wherein if a call came in to a specific call queue it will going to pop up a specific web page.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  5. When the main company number was dialed it will ring first before the company greeting will be played.

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  6. Admin wants to have the capability to remove the option for standard users to see the Company directory/contacts.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Kennan shared this idea  · 

  7. Capability to add the incoming caller's phone number to the contact while on an active phone call.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  8. User wants to have an API which allows him to make an outbound call to a certain number and recipient will hear a custom message

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Kennan shared this idea  · 

  9. Ability to remove the deleted users from the performance report

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan commented  · 

    Capability to removed the data of a deleted user from the Analytics Portal within waiting for the 6 months period.

  10. Capability to remove all of the messaging threads of a disabled user from appearing on the recipients end.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  11. Transfer Voicemail Message to another extension

    2 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan commented  · 

    Capability to manually forward the stored voicemail messages from one extension to another.

  12. Capability to customize the options in the live call interface of the RingCentral Desktop Application.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  13. Ring when extensions I am monitoring receive incoming calls and makes outbound calls

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  14. DND to block messaging notification while on a video meeting.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  15. Checking the IP address associated with the IP Phone under the Admin Portal

    23 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Capability to delete a specific recording without the need to delete the call log

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  17. Increase the data retention duration for call recording

    29 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan commented  · 

    Extend the stay time of the call recordings from 90 days to a year.

  18. Capability to check in SCP in users are using headsets and to know the make and models connected

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Capability to see other user's incoming calls in your desk phone and answer it on their behalf if the user was out of the office

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Ability to answer more than 1 call from a call queue.

    48 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kennan commented  · 

    Capability to receive two calls at the same time from the call queue.

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    Kennan commented  · 

    Capability to answer multiple incoming call queue calls at the same time.

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