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← RingCentral Ideas

Settings and activity

51 results found

  1. Capability of copying the user's presence list to be applied to other user's in the account without using the 'Apply Key Template'.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  2. Capability to change the User Status using the Pop-up dialer of RC App.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  3. Feature wherein if a call came in to a specific call queue it will going to pop up a specific web page.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  4. When the main company number was dialed it will ring first before the company greeting will be played.

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  5. Admin wants to have the capability to remove the option for standard users to see the Company directory/contacts.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Kennan shared this idea  · 

  6. Capability to add the incoming caller's phone number to the contact while on an active phone call.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  7. User wants to have an API which allows him to make an outbound call to a certain number and recipient will hear a custom message

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Kennan shared this idea  · 

  8. Capability to remove all of the messaging threads of a disabled user from appearing on the recipients end.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  9. Ability to remove the deleted users from the performance report

    28 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan commented  · 

    Capability to removed the data of a deleted user from the Analytics Portal within waiting for the 6 months period.

  10. Transfer Voicemail Message to another extension

    11 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan commented  · 

    Capability to manually forward the stored voicemail messages from one extension to another.

  11. Capability to customize the options in the live call interface of the RingCentral Desktop Application.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  12. Ring when extensions I am monitoring receive incoming calls and makes outbound calls

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  13. DND to block messaging notification while on a video meeting.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kennan shared this idea  · 

  14. Checking the IP address associated with the IP Phone under the Admin Portal

    36 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  15. Capability to delete a specific recording without the need to delete the call log

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 

  16. Increase the data retention duration for call recording

    56 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan commented  · 

    Extend the stay time of the call recordings from 90 days to a year.

  17. Capability to check in SCP in users are using headsets and to know the make and models connected

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Capability to see other user's incoming calls in your desk phone and answer it on their behalf if the user was out of the office

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Ability to answer more than 1 call from a call queue.

    49 votes

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    9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kennan commented  · 

    Capability to receive two calls at the same time from the call queue.

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    Kennan commented  · 

    Capability to answer multiple incoming call queue calls at the same time.

  20. Capability to retrieve deleted sms for deleted extensions.

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kennan shared this idea  · 
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