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Settings and activity

8 results found

  1. Call Queue ring simultaneously the overflow into another call queue simultaneously

    17 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Meryll Delossantos supported this idea  · 

  2. Comprehensive Call Tracking in Business Analytics - Including Call Queue and Individual User Extensions

    9 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Meryll Delossantos supported this idea  · 

  3. Corporate Directory Not Showing up on Poly Phones

    8 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Meryll Delossantos supported this idea  · 

  4. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    85 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Meryll Delossantos supported this idea  · 

  5. Hud should display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user ext

    8 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Meryll Delossantos supported this idea  · 

  6. HUD List Vertical Format vs Horizontal Format option

    32 votes

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    New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Meryll Delossantos supported this idea  · 

  7. Add an option to stop receiving missed call notification if the call came from a blocked number

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Meryll Delossantos shared this idea  · 

  8. CNAM feature for Canada

    66 votes

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    Under Review  ·  13 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Meryll Delossantos commented  · 

    customer requesting to have an option to update CNAM for Canadian Numbers