Settings and activity

15 results found

1. Ability to filter non-canadian numbers

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Meryll supported this idea  ·  Jul 21, 2026

2. Block External Calls to DL/DID feature for selected users only

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Meryll supported this idea  ·  Jun 16, 2026

3. AI Receptionist

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Meryll supported this idea  ·  Jun 9, 2026

4. Disable key press when a call is already ringing or connecting to a user extension or call queue

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Meryll supported this idea  ·  Feb 2, 2026

5. Role members Site selection in role setting. ability to select sites

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   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Meryll supported this idea  ·  Jan 12, 2026

6. Conditional Routing: Resolve Inquiries via FAQ/KB Prior to Live Transfer

   12 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Meryll supported this idea  ·  Jan 8, 2026

7. RingCentral Pop-up modification in Salesforce

   5 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Meryll supported this idea  ·  Jan 5, 2026

8. Call Queue ring simultaneously the overflow into another call queue simultaneously

   19 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Meryll supported this idea  ·  Nov 20, 2024

9. Comprehensive Call Tracking in Business Analytics - Including Call Queue and Individual User Extensions

   23 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Meryll supported this idea  ·  Nov 14, 2024

10. Corporate Directory Not Showing up on Poly Phones

    8 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Meryll supported this idea  ·  Oct 15, 2024

11. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    163 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Meryll supported this idea  ·  Oct 7, 2024

12. Hud should display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user ext

    8 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Meryll supported this idea  ·  Oct 7, 2024

13. HUD List Vertical Format vs Horizontal Format option

    48 votes

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    New  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Meryll supported this idea  ·  Oct 1, 2024

14. Add an option to stop receiving missed call notification if the call came from a blocked number

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Meryll shared this idea  ·  Aug 15, 2023

15. CNAM feature for Canada

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    117 votes

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    Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Meryll commented  ·  Oct 19, 2023  ·  Edit…  ·  Delete…

    customer requesting to have an option to update CNAM for Canadian Numbers

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