Hud should display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user ext
Customer would like Hud to display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user extension.
8
votes
Adriane Bartholomew
shared this idea
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JR
commented
HUD shows User Ext A is in an active call even though User Ext B(part of User Ext A ring settings) answered the call. Ext B remains on "Available" status even though the user is engaged on a call.
Should show Ext A in HUD with "Available" status while Ext B should show "Active Call" status.