Settings and activity

78 results found

1. Relocate the chat icon or save button - mobile device

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Sort call queue members by name

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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3. Give admins not just the system mailbox the ability to delete disabled users in service web that were deleted in active directory

   11 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Mar 4, 2024

4. Group Text Messaging

   96 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Hannah commented  ·  Nov 28, 2022  ·  Edit…  ·  Delete…

   This would allow more evenly distributed calls for agents rather than a lopsided sum from agents

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6. Be able to allow/restrict video recordings for RingCentral Video to certain users

   10 votes

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   Needs More Information  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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7. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Archiver Disconnect Notifications

   30 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

   25 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Interaction w/ IVR Allows Callers to Remain

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Ability for agent to stay on the line after transferring to an external number.

    39 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. RC app to work with android auto

    25 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Create a SPAM WARNING when spoofed PSTN inbound calls match a number within the RC Tenant

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Email Notification for all Incidences (Service Down)

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Be able to delete export report manually from RC app

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Option to change Profile Picture to Default

    117 votes

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    Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Hannah commented  ·  Jun 2, 2021  ·  Edit…  ·  Delete…

    Currently, there is only an option to change your profile picture on the RC app, but there is not a way to delete your current photo. RingCentral should instead have an option for users to delete their profile picture instead of changing it.

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17. Digital line as Outbound caller id

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Code snippet is narrow, needs to expand to width of window

    22 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Hannah commented  ·  Jan 22, 2021  ·  Edit…  ·  Delete…

    There should be an option to expand the RingCentral snippet from the RC Unified app. Currently the snippets are displayed too narrowly and that cuts out the information.

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