← RingCentral Ideas

Settings and activity

29 results found

  1. Option in Agent Interface to request supervisor assistance

    10 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?

  2. Persist - Add Phone Support for Yealink

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?

  3. Use RingEX minutes for contact centre outbound dialling

    13 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?

  4. EPIC integration for RingEX

    13 votes
    0 comments  ·  Developer Platform, APIs, & Integrations  ·  Admin →
    How important is this to you?

  5. Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)

    27 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  6. Calendly integration with RCV for RCO, ACO, Unify, Atos, all brands

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  7. Play announcement to say that video meeting is being recorded

    11 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?

  8. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    45 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  9. Support for Azure & Windows 365 VDI environments

    25 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
2 Next →