← RingCentral Ideas

Settings and activity

37 results found

  1. Busy Number Auto-Redial

    5 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Vanessa commented  · 

    When the user calls a number that is busy, a feature that will allow them to automatically call the busy number once it becomes available again

    Vanessa supported this idea  · 

  2. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Vanessa supported this idea  · 

  3. ability to disable call recording

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Vanessa supported this idea  · 

  4. Intercom for Limited Extension

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Vanessa shared this idea  · 

  5. customize a note in fax cover page from the admin portal

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vanessa shared this idea  · 

  6. Skip the IVR greeting

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vanessa shared this idea  · 

  7. Option to remove main company number for outbound caller ID settings

    42 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Vanessa commented  · 

    We want to have the option to remove our main company number as the caller ID number when doing an outbound call from the RingCentral app.

  8. I'd like to be able the schedule conference calls in the future

    41 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Vanessa commented  · 

    Wants to have the ability to schedule a conference call

  9. Remove Guest User in RC app/Admin Portal

    30 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Vanessa commented  · 

    Wants to have the ability to delete contacts. Unable to remove them but can only block. The block option only worked for the first born users. Unable to edit my own contact info too.

  10. Audit Trail Enhancements

    225 votes
    67 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Vanessa supported this idea  · 
    An error occurred while saving the comment
    Vanessa commented  · 

    wants to have the ability to have the audit trail feature for each site.

  11. CallerID Name in UK

    22 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Vanessa commented  · 

    We would like to use the CNAM feature for EU accounts. Currently, this is not an option.

  12. Analytics - Destination of Call (Export w/existing Spreadsheet)

    19 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  13. Ability to retrieve deleted calls

    29 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Increase SMS storage above the current 5000 message limit.

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  15. Show Toll-free minute usage in Service Web

    61 votes
    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Increase the data retention duration for call recording

    45 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Changing conference call participant codes

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
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