Increase SMS storage above the current 5000 message limit.
My SMS messages are automatically being deleted after a couple of months, which apparently is how long it takes me to accumulate 5,000 total SMS messages. I have an additional Ringcentral number that gets little use but would not be recognized by my customers. Ringcentral does not allow me to combine the capacity of both lines to use on one extension.
30
votes
David
shared this idea
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Macy
commented
Increase the days of text history from a few years back
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Jerome
commented
Customer will be able to back track important documentation in relation the business.
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Michael
commented
For long term customers, its easy to exceed 5000 sms messages and it would be helpful to keep that dialog with your customers/ clients