Settings and activity

15 results found

1. call log interpret

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Grace commented  ·  Oct 28, 2025  ·  Edit…  ·  Delete…

   Chris of S&H Powequip would like to know if it is possible to add more details in the call logs, such as the sequence of events. If it was missed, voicemail, etc.

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2. report on site phones

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Grace shared this idea  ·  Aug 26, 2025

3. Show the license type for numbers in the inventory

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Grace commented  ·  Jun 23, 2025  ·  Edit…  ·  Delete…

   Also, if it's possible to show which extension the number belongs to befor it was placed to inventory for better bookkeeping.

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4. ability to rate the call

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Grace shared this idea  ·  Nov 27, 2024

5. payment receipt

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Grace shared this idea  ·  Jul 5, 2024

6. allow super admin to delete meetings

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Grace shared this idea  ·  Jun 11, 2024

7. Persistent Notification Dot for Missed Calls

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Grace commented  ·  Mar 20, 2024  ·  Edit…  ·  Delete…

   Additionally, it would be better to have push notifications on the mobile app for missed calls especially during after hours for better visibility and immediate action if needed.

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8. Setup a prompt where callers will be prompted to press a keep to prove that they are not ROBOCALLS

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Grace shared this idea  ·  Oct 11, 2023

9. Performance Reports to Sync with Business Analytics Report

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   Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Grace shared this idea  ·  Nov 28, 2023

10. Signing Off the app should remove the member from the call queue

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Grace shared this idea  ·  Dec 4, 2023

11. Missed Calls/Abandoned Calls KPI in Analytics Portal though the call has been answered by other call queue memebers.

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    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Grace shared this idea  ·  Jul 11, 2023

12. Notify sender AND recipient of blocked robocalls

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Stop SMS from sending on customer on campaign

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Export Mac address list

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Outlook Contact Sync with Subfolders

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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