Settings and activity

189 results found

1. SMS Shared inbox: Resolve feature

   16 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 27, 2026

2. Full Call Transcript

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 14, 2026

3. Access to call transcript history for all users

   33 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 14, 2026

4. Increase contact maximum capacity

   21 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 14, 2026

5. show the number on the call history screen

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 10, 2026

6. Call history of a specific contact

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 10, 2026

7. Automatically apply user templates to new users and limited extensions

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 2, 2026

8. Re-add the option to use 'X' when dialing another extension

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   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 1, 2026

9. Option to disconnect the call if no response/dead air.

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Mar 18, 2026

10. Export Call Queues with all Call Queue details - Reports Feature

    30 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 18, 2026

11. Bleep out sensitive information while the calls are being recorded.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 5, 2026

12. Live call translation

    11 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 3, 2026

13. Simultaneous translation like Teams

    8 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 3, 2026

14. Super Admin option to mass update security credentials

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah shared this idea  ·  Mar 2, 2026

15. Super Admin Ability to Update the Security Questions for all the user in one time setup

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 2, 2026

16. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    179 votes

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    Under Review  ·  26 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Feb 17, 2026

17. disable the DND function

    30 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jan 26, 2026

18. Allows users to see the timezone of the person who's calling their line and the person's they are calling using the app

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jan 12, 2026

19. Disable users making calls or texts outside of TCPA hours

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Nov 24, 2025

20. Ability to download or view SMS transcripts

    53 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Nov 24, 2025