Settings and activity

118 results found

1. Allow 911 notification email/SMS recipients to be specified by location

   26 votes

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   Planned  ·  12 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 5, 2024

2. International Calls Report please

   14 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 3, 2024

3. International calls report

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 3, 2024

4. Grant users the ability to change call forwarding and availability states on behalf of other users

   32 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 30, 2024

5. Forwarding Main Company Number Calls Directly To An External Number

   19 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 30, 2024

6. Include the ability to sort contacts alphabetically in the RingCentral app HUD

   25 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 29, 2024

7. Identifier on the deskphone if it's registered on a different account/location

   9 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 22, 2024

8. Download and back up your data automatically

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 21, 2024

9. Ability to set fax recipient like in a custom rule

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 20, 2024

10. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    520 votes

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    Future Consideration  ·  82 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Aug 6, 2024

11. Call Data Report Improvement

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Aug 1, 2024

12. Paging Group Device to Receive Page increase to 65 Devices

    31 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jul 24, 2024

13. Ability to have more than 25 devices in a paging only group

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jul 24, 2024

14. Spanish Support for RingSense Transcription and Translation (to English)

    22 votes

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    1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    See the Language dropdown in the Organization tab in Admin Settings.

    Aliyah supported this idea  ·  Jul 18, 2024

15. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jul 12, 2024

16. ability to turn off incoming fax

    9 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jul 12, 2024

17. New RingCentral - no date stamp for text messages from the day of

    111 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!

    Aliyah supported this idea  ·  Jun 27, 2024

18. Disable internal calls for some users

    10 votes

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    Needs More Information  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jun 27, 2024

19. m trying to backup my chat from ringcentral application,the file which I'm getting in json format.so i can't read those chats in json fo...

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jun 19, 2024

20. Messaging data export in a more legible format

    24 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jun 19, 2024