Settings and activity

171 results found

1. User List Incoming Call Set up Report

   11 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  May 7, 2026

2. SMS Shared inbox: Resolve feature

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 27, 2026

3. Full Call Transcript

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 14, 2026

4. Access to call transcript history for all users

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 14, 2026

5. Increase contact maximum capacity

   19 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 14, 2026

6. show the number on the call history screen

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 10, 2026

7. Call history of a specific contact

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 10, 2026

8. Automatically apply user templates to new users and limited extensions

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 2, 2026

9. Re-add the option to use 'X' when dialing another extension

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   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 1, 2026

10. Option to disconnect the call if no response/dead air.

    2 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Aliyah shared this idea  ·  Mar 18, 2026

11. Export Call Queues with all Call Queue details - Reports Feature

    28 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 18, 2026

12. Bleep out sensitive information while the calls are being recorded.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 5, 2026

13. Live call translation

    8 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 3, 2026

14. Simultaneous translation like Teams

    8 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 3, 2026

15. Super Admin option to mass update security credentials

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah shared this idea  ·  Mar 2, 2026

16. Super Admin Ability to Update the Security Questions for all the user in one time setup

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 2, 2026

17. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    152 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Feb 17, 2026

18. disable the DND function

    26 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jan 26, 2026

19. Allows users to see the timezone of the person who's calling their line and the person's they are calling using the app

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jan 12, 2026

20. Disable users making calls or texts outside of TCPA hours

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Nov 24, 2025