Settings and activity

246 results found

1. Multiple recipient for faxes and SMS

   260 votes

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   Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 21, 2024

2. Dedicated call forwarding greeting

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 13, 2024

3. Have app save my choice for input and output. If the headset is not recognized, them go to the default setting.

   5 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 10, 2024

4. Increase Received Faxes Limit for more than 200

   36 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  May 31, 2024

5. Option for custom answer(custom text field) in the webinar Poll

   6 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  May 28, 2024

6. for the app to pause recording from ACR

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  May 28, 2024

7. Call Logs Reports Account Identifier

   8 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  May 28, 2024

8. Allow Use of any Number as Caller ID by Any User from Any Site

   41 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  May 23, 2024

9. Caller ID name should be visible for Toll Free

   155 votes

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   Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  May 22, 2024

10. SMS Auto-Forwarding

    103 votes

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    Under Review  ·  30 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 20, 2024

11. Separate option for automatic Inbound and on-demand outbound call recording

    10 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 20, 2024

12. Generate miscall call Report and Call made to that number

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 14, 2024

13. To be able to view how many hours does a user spend on Do not disturb

    15 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 14, 2024

14. SMS forwarding settings

    57 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 14, 2024

15. Disable Voicemail - Enable Faxing

    26 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 13, 2024

16. Extending Call Log Retention Past 1 Year

    37 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 13, 2024

17. Ability to add paging extensions to Presence settings of user extensions

    17 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 8, 2024

18. Make call queue faxes accessible in the RC app

    30 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 8, 2024

19. analytics retention policy

    68 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 7, 2024

20. Assign CNAM to individual users direct numbers via Admin Portal

    49 votes

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    5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    Thanks for sharing this idea! We’re happy to let you know that this feature is now available — you can now set a Caller ID name (CNAM) for an individual phone number directly from the Admin Portal.

    Learn more about how to set it up here: Setting a Caller ID name for an individual phone number.

    Bianca Serrano supported this idea  ·  May 7, 2024