Settings and activity

246 results found

1. Transcription of recorded phone calls

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jul 13, 2026

2. Option to Disable or Adjust Shared Line Hold Notification Beeping

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jul 7, 2026

3. Email Summary Notes Header

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jul 7, 2026

4. Caller ID for Call Queue non members

   11 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jul 7, 2026

5. Call Queue number as Fax Caller ID for Non Call Queue Members

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jul 7, 2026

6. Support DTMF Extension Dialing Within AI Receptionist

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jul 7, 2026

7. Continuous Dialing for Failed Faxes until successfully sent

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jul 1, 2026

8. Track if a user login using SSO or RingCentral credentials.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 2, 2026

9. SMS Caller ID as "Private"

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jun 2, 2026

10. Missed Calls/Abandoned Calls KPI in Analytics Portal though the call has been answered by other call queue memebers.

    8 votes

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    Needs More Information  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 20, 2026

11. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

    28 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 8, 2026

12. Admins do not have access to users' AI notes or transcripts.

    6 votes

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    New  ·  0 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 8, 2026

13. Support for SSO across multiple Entra ID tenants.

    142 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  May 5, 2026

14. Use same text to speech technology for custom voicemail greetings etc.

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Apr 27, 2026

15. Automatically block calls if marked as spam

    20 votes

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    3 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Apr 6, 2026

16. Show Shared SMS previews on lock screen notifications

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    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Bianca Serrano shared this idea  ·  Apr 3, 2026

17. Remove voicemail options after voicemail limit to avoid reset

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Bianca Serrano shared this idea  ·  Apr 1, 2026

18. Expand Composability - Remove Fax icon across RC apps (Phone desktop app, RCApp, Mobile)

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Mar 20, 2026

19. RC for Salesforce - Picklist

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Mar 13, 2026

20. received a notification if one of your VIP number is calling

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Mar 13, 2026