Settings and activity

55 results found

1. Rejected calls should not return on the same member on call queue

   27 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  May 15, 2025

2. Activate RC mobile app to answer a forwarded call from another RC extension

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  May 12, 2025

3. Allow Blocking Outbound Calls by Number

   170 votes

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   Under Review  ·  33 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dennis commented  ·  May 8, 2025  ·  Edit…  ·  Delete…

   Ability to block Outbound calls for a single number in RingEX and RingCX

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   Dennis supported this idea  ·  May 8, 2025

4. RingSense for CX Quality Average

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Dennis shared this idea  ·  Apr 3, 2025

5. Calendar Presence Is On | O365 Outlook Calendar

   18 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  Mar 28, 2025

6. Have search option of dial group added to Ring Sense

   40 votes

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   New  ·  2 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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   Dennis shared this idea  ·  Mar 26, 2025

7. Increase contact maximum capacity

   15 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  Mar 26, 2025

8. Increase Company contact limit

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  Mar 26, 2025

9. Receive call queue SMS notification on Ring Central phone numbers

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dennis supported this idea  ·  Mar 24, 2025

10. Transfer Calls from from Ringcx to RingEX park location is not working

    1 vote

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Dennis shared this idea  ·  Mar 10, 2025

11. Allow More Than 10,000 Contacts

    60 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Dennis supported this idea  ·  Feb 19, 2025

12. RingCX- Option to tell callers how many other callers are ahead of them when a queue is full

    2 votes

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    New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Dennis shared this idea  ·  Feb 14, 2025

13. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    131 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis supported this idea  ·  Jan 23, 2025

14. Show an account's entire list of user groups from the user extension level

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis supported this idea  ·  Jan 16, 2025

15. See all support cases in the support portal

    14 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dennis supported this idea  ·  Jan 6, 2025

16. have the fax subject line appear in the FAILED fax transmission receipt

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dennis supported this idea  ·  Oct 15, 2024

17. Add ring group to call queues

    25 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis supported this idea  ·  Aug 31, 2024

18. Visibility of Peak Hours in Analytics

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis supported this idea  ·  Aug 27, 2024

19. analytics retention policy

    65 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis supported this idea  ·  Jun 19, 2024

20. Deskphone to make and receive internal call but block external calls

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dennis supported this idea  ·  May 24, 2024