Settings and activity

52 results found

1. RingSense for CX Quality Average

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Dennis Valiente shared this idea  ·  Apr 3, 2025

2. Calendar Presence Is On | O365 Outlook Calendar

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   Under Review  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Dennis Valiente supported this idea  ·  Mar 28, 2025

3. Have search option of dial group added to Ring Sense

   39 votes

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   New  ·  2 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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   Dennis Valiente shared this idea  ·  Mar 26, 2025

4. Increase contact maximum capacity

   15 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dennis Valiente supported this idea  ·  Mar 26, 2025

5. Increase Company contact limit

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Dennis Valiente supported this idea  ·  Mar 26, 2025

6. Receive call queue SMS notification on Ring Central phone numbers

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dennis Valiente supported this idea  ·  Mar 24, 2025

7. Transfer Calls from from Ringcx to RingEX park location is not working

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Dennis Valiente shared this idea  ·  Mar 10, 2025

8. Allow More Than 10,000 Contacts

   58 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Dennis Valiente supported this idea  ·  Feb 19, 2025

9. RingCX- Option to tell callers how many other callers are ahead of them when a queue is full

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Dennis Valiente shared this idea  ·  Feb 14, 2025

10. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    128 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis Valiente supported this idea  ·  Jan 23, 2025

11. Show an account's entire list of user groups from the user extension level

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis Valiente supported this idea  ·  Jan 16, 2025

12. See all support cases in the support portal

    14 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dennis Valiente supported this idea  ·  Jan 6, 2025

13. have the fax subject line appear in the FAILED fax transmission receipt

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dennis Valiente supported this idea  ·  Oct 15, 2024

14. Add ring group to call queues

    25 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis Valiente supported this idea  ·  Aug 31, 2024

15. Visibility of Peak Hours in Analytics

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis Valiente supported this idea  ·  Aug 27, 2024

16. analytics retention policy

    61 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis Valiente supported this idea  ·  Jun 19, 2024

17. Deskphone to make and receive internal call but block external calls

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dennis Valiente supported this idea  ·  May 24, 2024

18. Bulk Update to the Email Domain of Users

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dennis Valiente supported this idea  ·  Mar 28, 2024

19. Ability to select what user's can see as an outbound caller ID on their RC application

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dennis Valiente shared this idea  ·  Oct 4, 2022

20. Hide "All Employees" Team

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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