Settings and activity

8 results found

1. Include Site Numbers in Company Directory - multisite setup

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bryan shared this idea  ·  Apr 22, 2021

2. Please remove disabled & deleted users from any call flows/ring groups

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bryan shared this idea  ·  Apr 27, 2021

3. Allow handling of multiple Call Queue calls

   114 votes

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   24 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Admins, learn how to set up this feature here!

4. Desk phone to ring first before app

   101 votes

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   Implemented  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Adjust how missed calls are categorized for group calls

   473 votes

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   60 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

6. Call Handling- forward calls to another Ext and ring to a mobile/desktop app for another user

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Separate ring for Desktop app and Mobile app

   197 votes

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   26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!

8. Video Screen Share and Recordings are VERY blurry on high resolution screens

   17 votes

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   Implemented  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Bryan commented  ·  Apr 22, 2021  ·  Edit…  ·  Delete…

   RC Video's recordings currently max out at 720P. This is simply not acceptable for capturing video from screens from 20 years ago (1080P), let alone today (2160P). The 1080P max for live video and 720P max for recorded video is simply not sufficient, especially when capturing small details on screen, such as complex systems that have a lot of small text onscreen. Telling end users to change their resolution on their PC before presenting/recording is NOT a solution.

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