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Settings and activity

6 results found

  1. Text message queue

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Danae supported this idea  · 

  2. Allow all selected members of the team receive and send text messages sent to the main office phone number

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Danae supported this idea  · 

  3. Administrator be able to see all users text messages

    20 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Danae supported this idea  · 

  4. notifications for outbound text messages

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Danae commented  · 

    Having a trail of the outgoing as well as incoming is imperative for a trail of communications. This is especially important as there is no way to pull a report that itemizes the details of SMS messages, and the list of message numbers isn't helpful at all for recording the complete SMS thread in CRMs and client files.

    Danae supported this idea  · 

  5. Callers can press a key to request a call back and hold their place in queue

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Danae shared this idea  · 

  6. Call queue caller call back feature

    102 votes

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    Future Consideration  ·  8 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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