Disable Call recording prompts on Internal Call Transfers
PLease add an option where users can disable call recording on internal transfers (like peer to peer)
8
votes
Joedennell
shared this idea
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Kim
commented
We need this asap, it is taking to long to warm transfer our clients to our accountants. The accountant receives our recording and then we talk, then I transfer client and they get now a recording from client. We usually do warm transfer as the accountant wants to talk between the call sometimes. Please help and do this asap. For both phone and app users.
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Erica
commented
Some clients are bothered by the recording announcement "this call is recorded" at the beginning of the call, which disrupts the introductory conversation.
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Lara Abarquez
commented
Option to disable internal call recording announcement