Settings and activity

45 results found

1. RCX Priority Q Event, Transfer Call to REX BTN+EXT

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Mitchell shared this idea  ·  Feb 14, 2025

2. Adding New Int'l Site

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mitchell shared this idea  ·  Jul 8, 2020

3. Changes to Extension List/Report

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mitchell shared this idea  ·  Jul 24, 2020

4. Modify Company phone number Site assignment

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mitchell shared this idea  ·  Jul 24, 2020

5. Billing Approvals

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mitchell shared this idea  ·  Jul 24, 2020

6. Different location for search query results (dialed digits match) in RC for Google

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Mitchell shared this idea  ·  Jul 24, 2020

7. Call Log - Detailed view to show all the available pages (and the end page) on the bottom right of the page

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Mitchell commented  ·  Jul 8, 2020  ·  Edit…  ·  Delete…

   The request is for buttons in the Call Log to quickly jump to the first or last page of the report in ServiceWeb.

   Save Submitting...

8. Custom Notification Email: Support Website label to be "Support Website" instead of "Website"

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mitchell shared this idea  ·  Feb 12, 2021

9. API for Data feed for CQ data

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Mitchell shared this idea  ·  Mar 30, 2021

10. Selective CallerID

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mitchell shared this idea  ·  Feb 18, 2021

11. Checking the IP address associated with the IP Phone under the Admin Portal

    44 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Mitchell commented  ·  Jul 8, 2020  ·  Edit…  ·  Delete…

    The request is to display the local IP address of the IP phones in ServiceWeb Phones and Devices in a more streamline fashion.

    Save Submitting...

12. Sync VM notification email with RC VM status

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mitchell shared this idea  ·  Mar 30, 2021

13. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    45 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mitchell shared this idea  ·  May 18, 2021

14. Announcement Only Extensions- Post Announcement Destination Configurable

    12 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Enable/Disable OnDemand Call Recording by user (not system wide)

    79 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Separate Directories in Multi-Site Environment

    57 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Mute of Cellular ringer while using Android App

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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18. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

    34 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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19. Streaming Music / Message on Hold

    87 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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20. Dial by name directory site specificRestrict "Dialing by Name" in IVR menus to the location's users.

    45 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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