← RingCentral Ideas

Settings and activity

6 results found

  1. Outbound Caller ID Limitations

    14 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Dave supported this idea  · 

  2. Visibility of missed calls from call queue on the RingCentral app

    39 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Dave commented  · 

    Simultaneous ring has an overflow pickup group. Show the missed calls from the pickup group in a unified missed calls.

    Dave supported this idea  · 

  3. Enable Admin to turn off ability for users to delete texts and messages

    11 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Dave shared this idea  · 

  4. Ability to retrieve call recording even if the call was transferred to an external number

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  5. Report to identify how many unique callers were answered or missed in a day.

    8 votes
    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  6. Adjust how missed calls are categorized for group calls

    473 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?