call queue simultaneous "Route calls to members" When a member of the call queue declined a call don't offer the call again to the same member when Route calls to members is set to simultaneous. 2 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback LoginOkta SSO Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea John shared this idea · Mar 17, 2025 · Report…Report… · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback LoginOkta SSO Signed in as (Sign out) Close Close Submit Rating New · Mar 17, 2025 Tweet Add a comment… Remove Attachment Attach a File We're glad you're herePlease sign in to leave feedback LoginOkta SSO Signed in as (Sign out) Close Close Post comment Submitting... An error occurred while saving the comment