← RingCentral Ideas

Settings and activity

8 results found

  1. Payment for additional services via Admin Portal

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mario shared this idea  · 

  2. prevent users from switching to DND

    24 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Mario commented  · 

    Can we add the ability to remove the "accept queue calls" slider? We have users that are sliding the slider to off so calls are not routed to them. This is causing customer experience issues.

  3. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    183 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Restrict access to Admin Portal by geographic location of IP address

    27 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Multiple RingCentral Profiles, Simultaneously Logged In

    385 votes
    22 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…

  6. Mute incoming call notifications while currently on a call

    566 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. HUD pop out window on RingCentral app

    143 votes
    Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  8. Send Group Voicemails to a RingCentral Team

    83 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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