Settings and activity
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1 vote
Lani
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1 voteLani
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4 votesLani
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143 votes
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194 votes
Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app. This is because the desktop app has deeper access to your device that a browser simply isn't allowed to have for security reasons — browsers intentionally limit what a website can do with your screen, keyboard, and mouse to protect users.
Bringing remote control to the browser would require the desktop app to be updated to work with those browser limitations, which is a significant undertaking relative to how this feature is used today. After evaluating it, we've decided this isn't something we'll be building, and we're closing this request.
If remote control is something you rely on, we'd recommend joining meetings from the RingCentral desktop app rather than the browser.See Requesting and approving remote desktop control.
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46 votesThis is now available! Please ensure you are on the latest version of the app.
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154 votes
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39 votes
Today, guests joining a meeting can do so entirely from the browser. Signed-in users are directed to the RingCentral app for the full meeting experience, including features like recordings, annotations, and AI Notes that aren't available in the older browser-only experience. We're continuing to look at ways to streamline this for browser-based joins.
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... from your browser" settings option is not visually a clear option, which is causing confusion and delays for external users. We are requesting the webpage that appears when clicking a RingCentral meeting link to be adjusted to make the “Join from Your Browser” option larger/more clear that it is an actual option on the page, as well as to stop automatically redirecting the users to a completely different webpage that contains no options to join the meeting, only an option to sign up with RingCentral, which is unnecessary for the user to join the session. This will ensure our customers do not continue to consistently experience issues with joining RingCentral meetings.We create and send RingCentral meeting links to our customers (not RingCentral users) to hold discussions and to perform training. However, our customers have had consecutive issues with joining the meetings. We have observed this cycle throughout our time using RingCentral, and from our experience has delayed customers from joining the session by about 8-10 minutes on average:1. Customer clicks RingCentral Meeting link.2. Customer is navigated to a page that gives three options:- “Launch Meeting”- “Download Now”- “Join from Your Browser”3. If our customer does not have the application installed, “Launch Meeting” does nothing. The options available below “Launch Meeting” are very small, and therefore not obvious to the external user that they are alternatives when encountering issues with launching meetings. A large percentage of our customers do not realize “Join from Your Browser” is something they can click in order to join the session.4. Additionally, this webpage will automatically navigate to another webpage after 30-60 seconds. The resulting webpage does not have any options to join the meeting. This webpage actually tells the customer to sign up for a RingCentral account, which is unnecessary and confusing… At this point, the customer thinks they have to sign up for RingCentral in order to join the session. The customer is therefore completely confused, as well as completely stuck. The customer is forced to close the page and click the link again to try to join the meeting again. This cycle continues until the customer calls or emails us directly for assistance.
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14 votesGuests joining from a browser now see a larger, clearer 'Join from Browser' option, making it easier to get into a meeting. We're also improving the browser join experience for guests on desktop and mobile, expected later this year (Q3 2026). See Joining a meeting from the browser.
RC Meetings included the following feature: User A could request control of the mouse & keyboard when User B is sharing their screen / or / User B could grant mouse & keyboard control to User A when User B is sharing their screen.