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Settings and activity

16 results found

  1. Fax Driver

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Kevin supported this idea  · 

  2. presence keys template for Polycom phones

    23 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kevin supported this idea  · 

  3. Add Reboot / Resync / Restart All or Multiple Phones at the same time

    25 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kevin supported this idea  · 

  4. Add Paging Groups in RC App

    14 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  5. Paging shortcut key

    15 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kevin supported this idea  · 

  6. Allow activation\deactivation of Custom Rule from an IVR

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kevin shared this idea  · 

  7. Prevent End users from Forwarding Voicemail to email

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kevin shared this idea  · 

  8. Export List of Queue Members

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Allow an option for IVR Menus to send a text message upon clicking a number

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. As a super admin ability to edit live report dashboards that are owned by someone else

    17 votes

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    Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  11. Customize messaging notifications by time/day

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

    33 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  13. Call Queue Manager Roles - Members Role vrs Member Management Role

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Allow custom rules to be copied!

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Account-Wide Holiday Settings and/or Holiday Templates

    244 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

  16. Hide a user or call queue from Directory

    15 votes

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    Implemented  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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