Settings and activity

14 results found

1. Add Reboot / Resync / Restart All or Multiple Phones at the same time

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jun 18, 2024

2. Add Paging Groups in RC App

   14 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Mar 12, 2024

3. Paging shortcut key

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Mar 12, 2024

4. Allow activation\deactivation of Custom Rule from an IVR

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin shared this idea  ·  Jul 27, 2022

5. Prevent End users from Forwarding Voicemail to email

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin shared this idea  ·  Jun 1, 2023

6. Export List of Queue Members

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Allow an option for IVR Menus to send a text message upon clicking a number

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. As a super admin ability to edit live report dashboards that are owned by someone else

   15 votes

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   Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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9. Customize messaging notifications by time/day

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Call Queue Manager Roles - Members Role vrs Member Management Role

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Allow custom rules to be copied!

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Account-Wide Holiday Settings and/or Holiday Templates

    212 votes

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    18 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you!

14. Hide a user or call queue from Directory

    15 votes

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    Implemented  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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