Settings and activity

16 results found

1. Fax Driver

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jun 13, 2025

2. presence keys template for Polycom phones

   22 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jun 12, 2025

3. Add Reboot / Resync / Restart All or Multiple Phones at the same time

   24 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Jun 18, 2024

4. Add Paging Groups in RC App

   14 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Mar 12, 2024

5. Paging shortcut key

   15 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Mar 12, 2024

6. Allow activation\deactivation of Custom Rule from an IVR

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin shared this idea  ·  Jul 27, 2022

7. Prevent End users from Forwarding Voicemail to email

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin shared this idea  ·  Jun 1, 2023

8. Export List of Queue Members

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Allow an option for IVR Menus to send a text message upon clicking a number

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. As a super admin ability to edit live report dashboards that are owned by someone else

    17 votes

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    Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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11. Customize messaging notifications by time/day

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

    32 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Call Queue Manager Roles - Members Role vrs Member Management Role

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Allow custom rules to be copied!

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Account-Wide Holiday Settings and/or Holiday Templates

    241 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

16. Hide a user or call queue from Directory

    15 votes

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    Implemented  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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