RC offers these phones but you can not update the line keys? How does this make sense... We need to be able to make centralized changes to the phones on an organization level. Presense settings, quick dials, the Poly Edge E450 and VVX450 phones all need these settings.

Absolutely correct. This is a MAJOR omission!

VVX 501s in use with same issue. Hoping there is an option released soon since this has been "under review" for 4 months...

Poly phones are great in larger deployments becasue of the quality and pricepoint. But without templates, i wish I would have bought different phones, the time it is going to take me to program 10-12 buttons on each phone manually is going to take a ton of admin time. One would think this would be available for every phone you sell..

Why would our sales reps push buying these phones on us when RC doesn't even have a template for them?

HELP!!!!!!!!!!

We need to apply this template to hundreds of VVX 250's at our company!!!!

Needed for applying templates to 100's of vvx 250's.... PLEASE!!!!!!!!!!!

As per the customer, manually adding keys take too much work specially if there are 500 Polycom phones associated in the account. Customer also stated that all the phones that RC provides internally should have the Key Template feature since we are the one's selling the phones.