Settings and activity

91 results found

1. Company Phonebook for all users from one single upload

   73 votes

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   Planned  ·  10 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Kristen supported this idea  ·  Jun 25, 2026

2. much larger video file limit in SMS

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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3. Saving contact calls in one master account

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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4. Ability to turn off text notifications after hours & on weekends

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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5. Audible Chat Notification

   7 votes

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   Needs More Information  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Add SMS FAILURE notification to desktop/browser app

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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7. SMS/Text Templates

   81 votes

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   48 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here. 

   Thank you! 

8. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

   85 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Mute incoming call notifications while currently on a call

   577 votes

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   46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Check it out in app under Notifications and Audio

10. Please add an optional setting to automatically forward all calls when on a call or video.

    77 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Having the option to put all users under the same main number with no individual numbers, just extensions

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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