← RingCentral Ideas

Settings and activity

37 results found

  1. Use Company Main Number as caller ID for texting from all extension for all users.

    16 votes
    New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Kristen supported this idea  · 

  2. Streaming Music / Message on Hold

    76 votes
    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Kristen supported this idea  · 

  3. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

    60 votes
    3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Kristen supported this idea  · 

  4. Customize messaging notifications by time/day

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Kristen supported this idea  · 
    Kristen shared this idea  · 

  5. Transferred calls ring back to original person if the person the call was transferred to can't/doesn't answer

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. All SMS from RC (including voicemail notifications) should be included in a log.

    7 votes
    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  7. Allow Admins to Log in as any User

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. sound reminder that a call is on hold

    18 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Shared SMS were multiple users can receive and send SMS on specific number

    767 votes
    161 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  10. Ability for Queue managers to be notified when call is waiting

    27 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  11. Forwarding Voicemail to another user

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Download SMS via RC App.

    30 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Remove "Press One" to Answer

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  14. Please Add this feature. Caller ID for SMS Inbound Texts to include Caller ID even when not in Contact List

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  15. New RingCentral - no date stamp for text messages from the day of

    113 votes
    7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  16. Dashboard for calls in queue

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  17. Grant users the ability to change call forwarding and availability states on behalf of other users

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  18. Add Public Holidays into the Call Queue Schedule

    60 votes
    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  19. Desktop App Text Messaging Export

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  20. Allow multiple users to respond to the main number texts

    133 votes
    Planned  ·  14 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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