Settings and activity
19 results found
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12 votes
Bethany
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3 votesBethany
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27 votes
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15 votes
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46 votes
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1,240 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
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An error occurred while saving the comment Bethany
commented
Currently if we want to disable the ability for users to customize Notifications that also disables Messages for users. We would like these to be separated so we can enable or disable Notifications and Messages for users to customize separately.
Currently when you type the name of one of our properties into the dial by name directory you see all of the IVRs for that property (example, for our property Northway we have an IVR for Northway After Hours, Northway Spanish Mailbox, Northway Main IVR, etc, and all of those show up when you type in Northway). It is not clear to our internal employees which to choose if they need to call the property. We would like the ability to flag an IVR as to whether it should show up in the dial by name directory or not.