Settings and activity

34 results found

1. Automatic divert to voicemail when already on another call

   37 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Call waiting for direct calls

   36 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Disable call waiting feature for calls made to a user extension

   39 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Allow Users To Turn Off Call Waiting

   27 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Connect Next Incoming Calls Directly to Voicemail when engaged on an active call

   36 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Hide Contacts from RingCentral Contacts List

   51 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

7. Play announcement "press 1" on call Queue

   37 votes

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   Needs More Information  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Hide User listing in directory

   34 votes

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   Implemented  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Combine HUD and APP into one app

   158 votes

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   Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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10. Adjust how missed calls are categorized for group calls

    480 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

11. Disable Call Waiting tone on soft phone

    52 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Prevent/Disable second call going through to extension

    40 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Provide enable/disable slider for queue members

    4 votes

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    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Caller ID Name Display on User Extensions End

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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