← RingCentral Ideas

Settings and activity

33 results found

  1. Call waiting for direct calls

    35 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  2. Disable call waiting feature for calls made to a user extension

    39 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  3. Allow Users To Turn Off Call Waiting

    27 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Connect Next Incoming Calls Directly to Voicemail when engaged on an active call

    35 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Hide Contacts from RingCentral Contacts List

    51 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

  6. Play announcement "press 1" on call Queue

    35 votes
    Needs More Information  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Hide User listing in directory

    34 votes
    Implemented  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Combine HUD and APP into one app

    157 votes
    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  9. Adjust how missed calls are categorized for group calls

    474 votes
    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  10. Prevent/Disable second call going through to extension

    40 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Disable Call Waiting tone on soft phone

    50 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Provide enable/disable slider for queue members

    4 votes
    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  13. Caller ID Name Display on User Extensions End

    19 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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