Settings and activity

33 results found

1. Call waiting for direct calls

   35 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Disable call waiting feature for calls made to a user extension

   38 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Allow Users To Turn Off Call Waiting

   27 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Connect Next Incoming Calls Directly to Voicemail when engaged on an active call

   35 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Hide Contacts from RingCentral Contacts List

   51 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

6. Play announcement "press 1" on call Queue

   32 votes

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   Needs More Information  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Hide User listing in directory

   34 votes

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   Implemented  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Combine HUD and APP into one app

   154 votes

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   Implemented  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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9. Adjust how missed calls are categorized for group calls

   471 votes

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   59 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

10. Prevent/Disable second call going through to extension

    40 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Disable Call Waiting tone on soft phone

    48 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Provide enable/disable slider for queue members

    4 votes

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    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Caller ID Name Display on User Extensions End

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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