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9 results found

  1. The ability to generate a report for users who logged in or did not log in on the RingCentral App.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Gavin supported this idea  · 

  2. Video Meeting request to have the IP Addresses captured of all attendees to the Video Meeting for security purposes

    2 votes

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    New  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Gavin commented  · 

    The ability for a SuperAdmin to download Chat Transcripts and All Meeting details even when they did not attend the meeting.

    Gavin shared this idea  · 

  3. Include meetings/video time in Admin Business Analytics

    3 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Gavin supported this idea  · 

  4. Recording Internal Video Meetings

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Admin →
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    Gavin supported this idea  · 

  5. Call monitor join prior to connection (while ringing)

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Gavin supported this idea  · 

  6. Capability to Pull Agent Call Logs via the integrated EngageVoice SalesForce App

    3 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Admin →
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    Gavin shared this idea  · 

  7. Add an option to block one specific number for the entire company.

    26 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Analytics regarding Text Messaging/SMS

    250 votes

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    Future Consideration  ·  32 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  9. Add "Dial Type" parameter for Engage Voice Real Time Custom Widgets

    9 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Admin →
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