Settings and activity

123 results found

1. Need ability to increase Monitoring Group limit of 100

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

   22 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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3. Single Pane of Glass for multiple Call Queue Logs

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Archiver Disconnect Notifications

   29 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Backup Call log and call recording to external location.

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Capture RC App and RC Phone App login information in Audit Log

   28 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Ability to search on sites under paging groups-devices to recieve

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Interaction w/ IVR Allows Callers to Remain

   25 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Ability for agent to stay on the line after transferring to an external number.

   39 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Enable functionality to disable link previews for an entire organisation/tenancy

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Add the ability to remove Integrated Calling to iPhone

    8 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Ability to disable "unmute with spacebar" in RCV meetings

    42 votes

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    Planned  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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15. Create Download List for Message-Only Extensions

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Analytics regarding Text Messaging/SMS

    247 votes

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    Future Consideration  ·  31 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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17. translate closed captions

    21 votes

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    Future Consideration  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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18. Differentiating Ring Tone for Incoming Calls

    113 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Service Web: Port-In Date for Numbers Visible

    28 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. RC Scheduler Plugin Update

    6 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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