Settings and activity

127 results found

1. Disable Voicemail - Enable Faxing

   26 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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2. block incoming caller ID

   47 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Forward caller id from Parking Lot

   32 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Need APIs to expose license usage details for BI reporting

   34 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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5. Need ability to increase Monitoring Group limit of 100

   24 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Single Pane of Glass for multiple Call Queue Logs

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Archiver Disconnect Notifications

   30 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Backup Call log and call recording to external location.

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Capture RC App and RC Phone App login information in Audit Log

    28 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Ability to search on sites under paging groups-devices to recieve

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Interaction w/ IVR Allows Callers to Remain

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Ability for agent to stay on the line after transferring to an external number.

    39 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Enable functionality to disable link previews for an entire organisation/tenancy

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Add the ability to remove Integrated Calling to iPhone

    9 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Ability to disable "unmute with spacebar" in RCV meetings

    43 votes

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    1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

    This isn't on our near-term roadmap, but we're tracking it as potential future work. We'll update this thread if that changes.

19. Create Download List for Message-Only Extensions

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Analytics regarding Text Messaging/SMS

    330 votes

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    45 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

    SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

    Sue Malzacher supported this idea  ·  Aug 19, 2025