Settings and activity

58 results found

1. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

   111 votes

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Ali supported this idea  ·  Nov 5, 2024

2. Allow Using the Hold Button on the Desk Phone

   45 votes

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   Under Review  ·  5 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Ali supported this idea  ·  Nov 5, 2024

3. dashboards data refresh time

   63 votes

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   Future Consideration  ·  4 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Ali supported this idea  ·  Nov 5, 2024

4. Sync RingCentral Desktop Application With RingCX

   281 votes

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   Planned  ·  21 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Ali supported this idea  ·  Nov 5, 2024

5. RCX - Toggle for "Admin" and "Analytics" tile visibility on the RCX "Welcome" page

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   13 votes

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   Under Review  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Ali supported this idea  ·  Nov 5, 2024

6. Position in Queue Announcement

   49 votes

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   Implemented  ·  7 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Ali commented  ·  Oct 8, 2024  ·  Edit…  ·  Delete…

   Must needed feature

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   Ali supported this idea  ·  Oct 8, 2024

7. Auto answer management options separately for inbound and outbound calling

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   51 votes

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   Future Consideration  ·  6 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Ali supported this idea  ·  Oct 2, 2024

8. Percent calculation with filters - Business Analytics

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   23 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ali supported this idea  ·  Jul 8, 2024

9. In-Queue-Callback Number Restriction To Prevent Misuse

   29 votes

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   Future Consideration  ·  3 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Ali supported this idea  ·  Jul 3, 2024

10. Presence sync bidirectional visual delay

    34 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Ali shared this idea  ·  Jul 1, 2024

11. Automatic bidirectional message translation in RingEX based on a users regional settings

    20 votes

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    New  ·  4 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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    Ali supported this idea  ·  Jun 13, 2024

12. Call Queue custom role

    19 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Ability to add number or coworker in ring settings of user template

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. CC - prebuilt report - ability to resize columns

    15 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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15. RingCentral native attendant

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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16. ability to use license from parent cost center when adding user to child cost center

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Table on the performance reports should be filtered when selecting site

    8 votes

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    Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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18. Composability - Fax

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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