Settings and activity

12 results found

1. Adding Custom Notifications within RingSense

   21 votes

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   0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Implemented  ·  Eugene responded

   Daily/weekly/monthly email notifications can be configured for a saved view that a user creates on the Calls page.

2. Proactive XS/ auto leads upload for RingCX

   23 votes

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   0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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3. Ability to export IVR from Studio

   41 votes

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   Implemented  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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4. Mobile app as default calling app when doing click-to-call in SFDC

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Option to route to MVP Call Queue voicemail while waiting in Queue

   35 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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6. Option to include IVR Menus within the Company Directory

   28 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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7. Breakout Rooms would be great

   40 votes

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   Implemented  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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8. Remote Desktop Control

   438 votes

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   Implemented  ·  25 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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9. Are we able to use breakout rooms with ring central?

   15 votes

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   Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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10. Breakout rooms please

    15 votes

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    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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11. Break out rooms

    16 votes

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    Implemented  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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12. Share host Audio in RC Video in Desktop App

    189 votes

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    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    Anyone presenting — not just the host — can include system audio so participants hear shared video and audio clearly. This is supported when presenting from the desktop app on both Windows and macOS, with macOS support our most recent addition. See Sharing your screen with audio.