Settings and activity
46 results found
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3 votes
Cynthia
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5 votesCynthia
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16 votesCynthia
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23 votes
An error occurred while saving the comment Cynthia
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6 votesCynthia
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3 votesCynthia
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10 votesCynthia
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7 votesCynthia
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5 votesCynthia
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34 votes
An error occurred while saving the comment Cynthia
commented
See other request to deactivate fax. My comments also state that with the method used above, the senders make many attempts to resend and there are fax tones heard on the deluge of voicemails with a handshake sound. In the medical industry, it is imperative that senders get an incomplete notification yet many are sent from large providers or insurance carriers and it is a human that must notice and then reach out to the intended recipient to retry. If there is a failing, we are all culpable and the patients health will likely suffer.
Cynthia
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5 votes
An error occurred while saving the comment Cynthia
commented
At the bare minimum, the main company Telephone number should not publish at the top of the recipients fax, or we should be given an option to turn it on or off. See my other vote/comment about "fax TN tied to site level or company level" to be used by others as Caller ID which shows up as the company main fax.
Cynthia
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6 votes
An error occurred while saving the comment Cynthia
commented
This is great idea as submitted. Currently, the fax number can only be used by others if it is assigned at the "site" level so then only those who are also assigned to that site can use it. We have 52 locations and many in administration that would need to send on behalf of various locations. We were previously assigning fax numbers at the company level but late November 2023 the RC updates broke that and now with all the custom rules for each site and the TN in the auto receptionist, only the main company telephone number will appear for fax users who are not also assigned at the site level. major problem!
Cynthia
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5 votesCynthia
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5 votesCynthia
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8 votesCynthia
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3 votesCynthia
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238 votesCynthia
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1,353 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
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33 votes
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77 votes
There are other similar requests with only a few votes, please combine.