Company Fax Number option to enable and disable
We are a medical clinic and sometimes when we are closed for more than a week, we want to disable the fax so that messages are not received and the sender knows that their fax was not received. If we cannot do this, we have to respond to every fax and inform them we are closed, etc. It causes legal issues also if we receive a fax and do not respond.We ended up having to move my company fax to an auto-attend number instead and set that to voice only. We think that will work, as fax is not received. Hope that the fax sender is also getting an error or a busy, etc so that they know the fax was not sent.
Dr. N.
shared this idea
-
Cynthia
commented
See other request to deactivate fax. My comments also state that with the method used above, the senders make many attempts to resend and there are fax tones heard on the deluge of voicemails with a handshake sound. In the medical industry, it is imperative that senders get an incomplete notification yet many are sent from large providers or insurance carriers and it is a human that must notice and then reach out to the intended recipient to retry. If there is a failing, we are all culpable and the patients health will likely suffer.