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← RingCentral Ideas

Settings and activity

11 results found

  1. Set Users Status on their behalf

    64 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jon commented  · 

    Scenario: Primary user left for vacation and turned on DND via the APP. Secondary User comes in to cover for Primary User and cover phone calls only. Calls were not being received. ADMIN needs the ability to manage status on behalf of users via service.ringcentral.com

  2. Enable a true DND presence sync

    161 votes

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    15 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Customize Email Notifications

    30 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Forwarding Voicemail to another user

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. System Notifications - Selectively Enable/Disable

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Modify From Address for Email Channels

    3 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
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  7. Notification Editor

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Grant users the ability to change call forwarding and availability states on behalf of other users

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  9. Mute incoming call notifications while currently on a call

    564 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    55 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Control Calls Using a Desk Phone With the Desktop App

    27 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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