← RingCentral Ideas

Settings and activity

12 results found

  1. Emergency Setup for Outages

    14 votes
    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  2. Set Users Status on their behalf

    66 votes
    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Jon commented  · 

    Scenario: Primary user left for vacation and turned on DND via the APP. Secondary User comes in to cover for Primary User and cover phone calls only. Calls were not being received. ADMIN needs the ability to manage status on behalf of users via service.ringcentral.com

  3. Enable a true DND presence sync

    169 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Customize Email Notifications

    32 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Forwarding Voicemail to another user

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. System Notifications - Selectively Enable/Disable

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Modify From Address for Email Channels

    3 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
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  8. Notification Editor

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Grant users the ability to change call forwarding and availability states on behalf of other users

    32 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    56 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Control Calls Using a Desk Phone With the Desktop App

    29 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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