Emergency Setup for Outages
Option to have an emergency phone setup for RingCentral outages should be an option for all accounts so that clients can still reach us whenever RingCentral is down on an outage.
14
votes
Don
shared this idea
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Janzent
commented
It has been almost half a year since the outage, not sure if this or anything related to it is already on the roadmap, but having a backup setup is crucial.
I hope RingCentral understands how much more important this is than the implementation of AI.
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Andreas
commented
Ensuring our main number can be re-routed to a different carrier or number during an outage is crucial.