Settings and activity

9 results found

1. Dispositions in Max Agent - Ability to create sub dispositions

   3 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Natalie supported this idea  ·  May 14, 2024

2. Tiered Dispositions

   10 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Natalie supported this idea  ·  May 14, 2024

3. RingCentral Pulse for Microsfot Teams

   4 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Natalie shared this idea  ·  May 14, 2024

4. Salesforce Plug in Dial tone when customer hangs up

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Call Log - Detailed view to show all the available pages (and the end page) on the bottom right of the page

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Enable Multiple Group Managers

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Improve the overall expereince of National and International whitelisting

   48 votes

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   6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

8. Please add Support for Barco Clickshare devices in RCV Rooms in line with competition

   5 votes

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   Under Review  ·  1 comment  ·  Events & Video » Rooms  ·  Delete…  ·  Admin →
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9. Additional features For Zendesk Integration

   32 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

   This feature has been released. Zendesk now has WebRTC and browser dialing and calling!