← RingCentral Ideas

Settings and activity

18 results found

  1. Allow multi select or bulk function

    1 vote
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson shared this idea  · 

  2. Create deals without having a CRM connected

    2 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson shared this idea  · 

  3. CRM Contact/Phone Number Matching Improvements

    5 votes
    Implemented  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson supported this idea  · 

  4. Highlight Calls

    5 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson supported this idea  · 

  5. Automated reports for RingSense managers

    32 votes
    Future Consideration  ·  2 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson commented  · 

    A email summery of the moderate & negative metrics would be helpful. I would like to see a URL of the calls that have less than positive metrics.

    Roberson supported this idea  · 

  6. AI tracking over time to see if coaching works

    8 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson supported this idea  · 

  7. Daily Coaching Summaries

    5 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson supported this idea  · 

  8. Allow Custom Tags for Calls

    1 vote
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson shared this idea  · 

  9. Add Service Industry under organization

    1 vote
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    Roberson shared this idea  · 

  10. Adding Custom Notifications within RingSense

    20 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson supported this idea  · 

  11. RingSense: Add the ability to share the comments and feedback when externally sharing a call.

    7 votes
    Under Review  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson supported this idea  · 

  12. RingSense: Pull in/Filter Calls based on Duration

    21 votes
    Future Consideration  ·  2 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson supported this idea  · 

  13. Manually upload calls

    5 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson commented  · 

    This would be help for recorded in person conversations or recording from cell phone conversations (outside of RingCentral) .

    Roberson supported this idea  · 

  14. The title of the uploaded calls in RingSense should sync with the RingCentral contacts list.

    20 votes
    New  ·  3 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson commented  · 

    Currently we the is not link between the phone number and the RC contact list.

    Roberson supported this idea  · 

  15. RingSense Dashboard based landing page to drive adoption and insight

    56 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson supported this idea  · 

  16. Negative Tracker Alert

    7 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson supported this idea  · 

  17. Auto-delete RingSense recordings under 1 minute

    32 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Roberson supported this idea  · 

  18. SMS/Text Templates

    80 votes
    47 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Roberson commented  · 

    Any update on this suggestion?