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← RingCentral Ideas

Settings and activity

7 results found

  1. Incoming Call Announcement - Press 1 - Disable for Queues

    76 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Matt commented  · 

    It is insane that you added the requirement to presss 1 to answer a call queue call when that was not required for many years. Think about what you are doing before you do something. There is no reason to answer the call queue call to then press 2. Use your brain please.

    Matt supported this idea  · 

  2. Super Admin full access to VM and SMS on the Admin Portal

    69 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Matt supported this idea  · 

  3. Administrator be able to see all users text messages

    57 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Matt supported this idea  · 

  4. Text Message Auditing

    29 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Matt supported this idea  · 

  5. Give administrators the ability to report on text messaging (number sent/received, and even view the text)

    30 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Matt supported this idea  · 

  6. Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  7. Allow Administrator to disable "Auto-answer call" feature

    116 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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