Settings and activity

24 results found

1. Emergency Alert Banner

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Sep 1, 2026

2. RingCX Audio Library - Ability to Override Existing Audio Files in RingCX Audio Library

   5 votes

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Aug 31, 2026

3. Better default IVR voice

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joe commented  ·  Aug 24, 2026  ·  Edit…  ·  Delete…

   Please consider this and possibly have more than one choice for the voice, male, female for examples.

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   Joe supported this idea  ·  Aug 24, 2026

4. Paging Group Device to Receive Page increase to 65 Devices

   50 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Aug 24, 2026

5. Analytics Real-Time Dashboards - Add a Real-time Agent Widget Organized by Queues

   4 votes

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   New  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Aug 18, 2026

6. Remember Agent Selected Voice and Digital Queues at Next Login Checkbox

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   24 votes

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   Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Aug 17, 2026

7. Transcript URL in Historical Reports

   5 votes

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   New  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Aug 13, 2026

8. SMS Recipient Removal in Call Queues

   21 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Aug 11, 2026

9. Preserve Caller ID When Transferring from RingCX to RingEX

   49 votes

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   Future Consideration  ·  3 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Joe supported this idea  ·  Apr 27, 2026

10. Request for Super Admin–Managed Microsoft 365 Contacts Synchronization

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joe shared this idea  ·  Feb 23, 2026

11. Display assigned extension number on phone screen

    40 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Nov 14, 2025

12. Remove email notification to the users when adding or remove users in call monitoring.

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Jun 16, 2025

13. Block notifications on Add Call Queues in Bulk

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Joe shared this idea  ·  Apr 2, 2025

14. deskphone pairing for mitel

    12 votes

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    New  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Mar 11, 2025

15. Call controls for RingCX calls with desk phone pairing

    68 votes

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    Planned  ·  9 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Mar 11, 2025

16. Ability to disable pop up on the incoming call using RingCentral app

    104 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Jan 29, 2025

17. Add contact categories or tags so that contacts can be identified and filtered

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Jan 17, 2025

18. Redirect Queued Callers to the After-Hours Destination when Time of Queue Changes to After-Hours

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Joe shared this idea  ·  Dec 17, 2024

19. Allow Infinite Call Looping in Call Queue

    27 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Dec 17, 2024

20. Allow call loop

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joe supported this idea  ·  Dec 17, 2024