Settings and activity

457 results found

1. Opt Out Message should be enabled by default

   12 votes

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   New  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 20, 2026

2. Outbound Caller ID: Separate Queue numbers and IVR numbers

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 17, 2026

3. Show Shared SMS previews on lock screen notifications

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   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 3, 2026

4. received a notification if one of your VIP number is calling

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Mar 12, 2026

5. Import and Sync Contacts from an External Directory to the Admin Portal

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Mar 9, 2026

6. SMS Channel Token Lifecycle

   4 votes

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Mar 9, 2026

7. Ability to Download List of Users with SMS Feature Enabled

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Mar 2, 2026

8. Download SMS logs with Customized Columns

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Mar 2, 2026

9. SMS reports for individual users total SMS sent inbound and outbound

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Mar 2, 2026

10. Super Admin to access other user extensions access

    4 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Feb 27, 2026

11. Manager Access to Automatic Call Notes (AI Transcript) for Other Users

    35 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Feb 27, 2026

12. To be able to Sign-out all agents in BULK

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Feb 13, 2026

13. Number of calls forwarded KPI in Analytics

    6 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Feb 9, 2026

14. Admin Portal alert if a phone is offline

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Feb 6, 2026

15. Transferred calls ring back to original person if the person the call was transferred to can't/doesn't answer

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 30, 2026

16. RE: Customize Call recording reminder emails

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 26, 2026

17. Call Queue: Simultaneous | Add more than 50 members

    64 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 23, 2026

18. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

    24 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 22, 2026

19. Being able to receive calls from multiple Ring Central accounts at the same time, without toggling accounts.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 20, 2026

20. Global Address Book

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 12, 2026