Settings and activity

418 results found

1. Enable live transcription for a specific extension/number during meetings, even if they are not the host or moderator.

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   New  ·  0 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Margarette shared this idea  ·  Nov 3, 2025

2. Enable and Disable Call Recording Prompt

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 23, 2025

3. for operator extension to use main number for sms and to keep it that way whenver sending sms

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 21, 2025

4. Increase the Number of SMS Recipients in a Call Queue

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 21, 2025

5. Ringless Feature - Whereas advertisement of the company can be sent through voicemail (direct to voicemail) to their recipients.

   38 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 20, 2025

6. Shared SMS were multiple users can receive and send SMS on specific number

   1,351 votes

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

   Margarette supported this idea  ·  Oct 17, 2025

7. SMS forwarding settings

   53 votes

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   Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 16, 2025

8. SMS feature needs to support forwarding to multiple users.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 16, 2025

9. Multiple recipient for faxes and SMS

   234 votes

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   Under Review  ·  36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 16, 2025

10. toll free minutes tracking

    4 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 14, 2025

11. Improve International VoIP Call Routing

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    New  ·  0 comments  ·  Phone & Messaging » International  ·  Delete…  ·  Admin →
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    Margarette shared this idea  ·  Oct 13, 2025

12. Greeting update on the message only extension before voicemail greeting

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 8, 2025

13. Add account wide hold music option

    16 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 8, 2025

14. Custom Hold Music on users end

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Oct 8, 2025

15. Reporting Capability on IVR Menu for key presses

    76 votes

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    Planned  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 29, 2025

16. Analytics report for IVR key presses

    73 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 29, 2025

17. Improve AI Receptionist Transfer by Name Functionality

    2 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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    Margarette shared this idea  ·  Sep 25, 2025

18. Include the voicemail greeting to automatic call recording or the voicemail left

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 11, 2025

19. call log data retention

    28 votes

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    4 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 3, 2025

20. Apply Key Template for limited extension

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 27, 2025